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Management PolicyIn 2010, LOTTE Department Store clearly defined a mid-to-long-term vision for social responsibility and its obligations to the fields of economy, environment, ethics, and society and established related policies that will serve as a standard for value judgment throughout the company.In addition, we are creating a management structure to conduct our plans and practices systematically and advance them to the next phase through evaluation and feedback by organizing a Sustainability Management Committee and promoting the introduction of goals and performance indicators for each area of sustainability management.
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EconomyCreating economic value and pursuing sustainable growth -
SocietyContributing to the sustainable development of the country and local communities through strategic social contribution -
EthicsComplying with business ethics and creating a fair corporate culture -
EnvironmentLeading global environment preservation and climate change prevention
Renew the Earth, Make it a Better Place LOTTE Shopping sought a way to make ESG our new competitive advantage.We declared our first year of ESG and announced our slogan, "Renew Earth! Together for a Better Earth!" in November 2021.
In addition, we established our five concrete action plans to achieve ESG based on the slogan "Dream Together for Better Earth."
Under this vision, LOTTE Department Store is accelerating its RE:EARTH, RE:JOICE, RE:USE, RE:NERGY projects to lead ESG management.To this end, LOTTE Department Store aims to be born again as an ESG lifestyle curator that incorporates sustainable values throughout the customer's journey.ESG Campaign Brand and Slogans
ESG Priorities and Five ProjectsResponsible
product
distributionRE:EARTHAn eco-friendly brand for the earth!It is a campaign to apply the Re:Earth brand to eco-friendly private brands, sourced products, and spaces dedicated to eco-friendly products, and to further implement an eco-friendly campaign for customer participation to encourage everyone to embody Re:Earth in their daily lives.Creating
a sustainable
environmentRE:NERGYGreen energy that does not harm the earth!It is a project to build an energy-saving and eco-friendly energy structure by using renewable energy, introducing electric vehicle charging stations, and expanding energy-saving facilities to establish and promote a roadmap to carbon neutrality.Building
a diverse
and inclusive
societyRE:USEWith everyone’s cooperation!It is a project that continuously provides consumers with opportunities to easily contribute to waste reduction in their daily lives by promoting the selling and buying of second-hand items.Reinforcing
mutual growth
partnershipRE:JOICEA counseling center to mend your heart!It is a project named after LOTTE Shopping’s integrated social contribution campaign to boost everyone’s self-esteem and support their dreams and challenges.RE:VIVECreating an ecosystem for mutual growth!It is a project to create a sound value chain to promote a virtuous cycle of resources through endeavors such as investing and second-hand market-related businesses and issuing ESG bonds to support partner companies.Enhancing
corporate
transparencyWe are promoting it as a strategic project with the goal of creating value. -
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Awards and Certification
Selected as the DJSI World Industry Group LeaderLOTTE Department Store was incorporated in the WORLD sector of the Dow Jones Sustainability Indices (DJSI) in September 2015 and has been recognized for seven consecutive years. It has also been designated as the Industry Group Leader, signifying its position as the top performer in the global retail sector, for six consecutive years.
The DJSI is a comprehensive sustainability index created through a collaboration between Dow Jones, a leading American financial information company, and RobecoSAM, a Swiss investment company specializing in sustainability investments.
UN Global CompactLOTTE Department Store became the first company in its industry to join the UN Global Compact in January 2007. The UN Global Compact is the world's largest voluntary initiative, comprising of the Ten Principles in the areas of human rights, labor, environment, and anti-corruption.
Companies that are members must comply with the following Ten Principles and present an annual report to the United Nations. Currently, the UN Global Compact comprises thousands of members from over one hundred countries worldwide.
The Ten Principles of the UN Global CompactHuman Rights - Businesses should support and respect the protection of internationally proclaimed human rights; and
- make sure that they are not complicit in human rights abuses.
Labor - Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining;
- the elimination of all forms of forced and compulsory labor;
- the effective abolition of child labor; and
- the elimination of discrimination in respect of employment and occupation.
Environment - Businesses should support a precautionary approach to environmental challenges;
- undertake initiatives to promote greater environmental responsibility
- encourage the development and diffusion of environmentally friendly technologies.
Anti-Corruption - Businesses should work against corruption in all its forms, including extortion and bribery.
Received a Gold Prize at the 2021 LACP Vision AwardsLOTTE Shopping was the first Korean retailer to win a Gold Prize in the Sustainability Report Competition category of the Vision Awards. In particular, it received a perfect score in six of the eight evaluation aspects, which included Report Cover, Letter to Shareholders, Report Narrative, Report Financials, Creativity, and Information Accessibility.
Received a Bronze Prize at the 2022 Galaxy AwardsLOTTE Shopping was honored with a Bronze Prize in the category of "Annual Reports" - Print at the International Competition for Product & Service Marketing, organized by MerComm in the United States.
Received an award and certification for Sustainable ManagementDate Category Contents Dec. 2017 LOTTE DEPARTMENT STORE Obtained recertification for Family-friendly Company hosted by the Ministry of Gender Equality and Family It was certified to be a company who leads familiy-riendly management and operates related policies.
Jul. 2017 LOTTE DEPARTMENT STORE Selected as a Korean conglomerate that has contributed greatly to the national economy by the Korea Chamber of Commerce and Industry It received certification as an outstanding company in the distribution sector for three consecutive years based on the comprehensive company evaluation of the economy, labor, and other aspects.
Date Category Contents Nov. 2016 LOTTE DEPARTMENT STORE Obtained recertification for Family-friendly Company hosted by the Ministry of Gender Equality and Family It was certified to be a company who leads familiy-friendly management and operates related policies.
Date Category Contents Sep. 2015 LOTTE DEPARTMENT STORE DJSI (Dow Jones Sustainability Indices) by Dow Jones and RobecoSAM DJSI is one of the world's most prominent indicators of sustainability performance.
It was incorporated into the 2015 DJSI World for seven consecutive years and selected as an Industry Group Leader in the world distribution category for six consecutive years.
Date Category Contents Nov. 2014 LOTTE DEPARTMENT STORE Obtained recertification for Family-friendly Company hosted by the Ministry of Gender Equality and Family It was certified to be a company who leads family-friendly management and operates related policies.
Sep. 2014 LOTTE DEPARTMENT STORE DJSI (Dow Jones Sustainability Indices) by Dow Jones and RobecoSAM
DJSI is one of the world's most prominent indicators of sustainability performance.
It was incorporated into the 2013 DJSI World for five consecutive years and selected as an Industry Group Leader in the world distribution category for four consecutive years.
Date Category Contents Nov. 2013 LOTTE DEPARTMENT STORE Selected as one of the top 100 Korean companies to work hosted by the GWP Korea It received a grand prize in GWP (Great Work Place) distribution category for three consecutive years
Sep. 2013 LOTTE DEPARTMENT STORE DJSI (Dow Jones Sustainability Indices) by Dow Jones and RobecoSAM
DJSI is one of the world's most prominent indicators of sustainability performance.
It was incorporated into the 2013 DJSI World for five consecutive years and selected as an Industry Group Leader in the world distribution category for four consecutive years.May 2013 LOTTE DEPARTMENT STORE Obtained recertification for Family-friendly Company hosted by the Ministry of Gender Equality and Family It was certified to be a company who leads family-friendly management and operates related policies.
Date Category Contents Nov. 2012 LOTTE DEPARTMENT STORE Obtained recertification for Family-friendly Company hosted by the Ministry of Gender Equality and Family It was certified to be a company who leads family-friendly management and operates related policies.
Nov. 2012 LOTTE SHOPPING Received a Green Planet Award by the Korea Green Foundation Received a 2012 Green Ranking Award by the Ministry of Knowledge Economy and JoongAng Ilbo
It was awarded as an excellent company in environmental management (Ranked first in the distribution/hotel and leisure sector)
Nov. 2012 LOTTE DEPARTMENT STORE Obtained recertification for Family-friendly Company hosted by the Ministry of Gender Equality and Family It was certified to be a company who leads family-friendly management and operates related policies.
Sep. 2012 LOTTE SHOPPING DJSI (Dow Jones Sustainability Indices) by Dow Jones and SAM DJSI is one of the world's most prominent indicators of sustainability performance.
It was incorporated into the 2012 DJSI World for four consecutive years and selected as a Super Sector Leader in the world distribution category for three consecutive years.Aug. 2012 LOTTE DEPARTMENT STORE Acquired a certification for education donation by the Ministry of Education, Science and Technology
It acquired an excellent organization certification for educational social contribution projects.
Date Category Contents Dec. 2011 LOTTE DEPARTMENT STORE Received a 2011 Green Ranking Award by the Ministry of Knowledge Economy and JoongAng Ilbo It was awarded as an excellent company in environmental management (Ranked first in the consumer and commercial service sector)
Sep. 2011 LOTTE DEPARTMENT STORE Received a Grand Prize for LOTTE Group Data Security hosted by the Group Data Security Committee
This award was established in 2011 to recognize member companies with outstanding data security capabilities.
Aug. 2011 LOTTE DEPARTMENT STORE Received Order of Civil Merit and Presidential Citation at the Better World for Childbirth Contest hosted by the Ministry of Health and Welfare
It was selected as an excellent individual/company for childbirth promotion campaign and internal/external family-friendly management.
Jun. 2011 LOTTE DEPARTMENT STORE Received a First Prize for Group Data Security hosted by LOTTE Data Communication
It received a First Prize as a member company for excellent internal/external data security activities, including the acquisition of the ISO 27001 certification.
May 2011 LOTTE DEPARTMENT STORE Received a Sustainability Award at the CSR Korea Awards hosted by Korea Journalists Forum
It was selected as an outstanding company for sustainability management practices
Feb. 2011 LOTTE DEPARTMENT STORE Acquired ISO 27001 certification from BSI
It was the first Korean department store to acquire international accreditation for information security.
2009 until 2011 LOTTE DEPARTMENT STORE DJSI (Dow Jones Sustainability Indices) by Dow Jones and SAM
DJSI is one of the world's most prominent indicators of sustainability performance.
It was selected as an excellent company within the top 10% in an evaluation of financial, social and environmental values of 2,500 global companies.
It was incorporated into the 2011 DJSI World for three consecutive years and selected as a Super Sector Leader in the world retailer category for two consecutive years.Date Category Contents Dec. 2010 LOTTE DEPARTMENT STORE Received a First Prize at the Korea Volunteering and Sharing Award hosted by Hankook Ilbo and National Council of NPO
It was selected as a company making sincere efforts to spread the culture of sharing through CSR and local community development activities.
Nov. 2010 LOTTE DEPARTMENT STORE Received a KBS Chairman Award at the Korea Human Award hosted by the Ministry of Health and Welfare and KBS
It was selected as an outstanding company for sharing and mentoring activities
Nov. 2010 LOTTE DEPARTMENT STORE Received a Prime Minister’s Commendation for Environment-friendly Industry Promotion and Contribution to Low-Carbon Green Growth hosted by the Ministry of Environment
It was selected as an outstanding company for environmental value management practices
2010,2011 LOTTE DEPARTMENT STORE Received Order of Civil Merit and Presidential Citation at the Better World for Childbirth Contest hosted by the Ministry of Health and Welfare
It was selected as an excellent individual/company for childbirth promotion campaign and internal/external family-friendly management.
May 2010 LOTTE DEPARTMENT STORE Received an Environment and Ecology Preservation Award and an Environment Minister’s Award at the CSR Korea Awards hosted by Korea Journalists Forum
It was selected as an outstanding company for CSR (environmental value management) activities.
It recieved an environment and Ecology Preservation Award and an Environment Minister’s AwardDate Category Contents Nov. 2009 LOTTE DEPARTMENT STORE Obtained certification for Family-friendly Company hosted by the Ministry of Health and Welfare
It was certified to be a company who leads familiy-friendly management and operates related policies.
The main indicators evaluated in this certification are compliance with laws, implementation of flexible working hours, and employee support policies.
Nov. 2009 LOTTE DEPARTMENT STORE Received a Ministry of Environment Green Practice Award hosted by the Ministry of Environment
"Environmental Value Management of LOTTE Department Store" was awarded as the most outstanding case in the Ministry of Environment’s Green Practices Contest.
2009 LOTTE DEPARTMENT STORE Recieved an Environment Minister’s Commendation for contribution to environmental preservation hosted by the Ministry of Environment
It was commended for outstanding environmental value management planning and implementation.
2007,2009 LOTTE DEPARTMENT STORE Received a LOHAS Management Award hosted by the Korea Green Foundation
It was awarded for outstanding environmental management.
Date Category Contents Dec. 2008 LOTTE DEPARTMENT STORE Received a Grand Prize for Data Security hosted by the Korea Communications Commission
It is a prize awarded by the government to private-sector companies with excellence in data security.
Nov. 2008 LOTTE DEPARTMENT STORE Received Presidential Commendation for energy conservation hosted by the Ministry of Knowledge Economy and KEMCO
The Subtract Energy, Add Love campaign was selected as an excellent case and awarded.
* It reduced energy expenses in winter by saving energy at all branches
and supported the winter energy costs for low-income households.Date Category Contents Dec. 2007 LOTTE DEPARTMENT STORE Received an International Green-roof Contest Award hosted by the National Council of NPO
It was the first in the industry to receive recognition for an environment-friendly rooftop park.
