Free Wi-Fi

Conveniently enjoy free Wi-Fi inside the department store. Free Wi-Fi service is available at all LOTTE Department Stores.

• Please connect to "LOTTE FREE Wi-Fi."

Storage

Store your belongings and enjoy shopping
We ensure the safe keeping of your belongings for a better shopping experience.

• Unaccepted items: Valuables, cash and securities, flammable substances, electronic devices (laptops, tablet PCs), fragile items, etc.
• Only same-day service is available, and service operations in some stores may be automated or provided for a fee.
• Service unavailable at Konkuk Univ. Star City and Incheon

Currency Exchange

We offer a convenient currency exchanger service through automated currency exchange kiosks.

• Myeongdong Main
  - Main Hall : Next to the Information Desk on B1
• Jamsil
  - Main Hall : Next to the Information Desk on 1F
  - AVENUEL : Next to the Information Desk on B1
• Seoul Station
  - Main entrance on the 2nd floor (next to Nike),
  - next to the Finus Museum on the 2nd floor
• Dong-Busan
  - Behind Nike on the 1st floor (next to the baby rest area)

Interpretation

We provide an interpretation service for foreign customers. We provide shopping-related information in English and Chinese to offer convenience to our foreign customers.

• Myeongdong Main
  - Main Hall : Information Desk on B1, Information Desk on 1F
  - AVENUEL : Information Desk on B1
  - YOUNG PLAZA : Information Desk on 1F
• Seoul Station : Global Service Room on 2F

Phone Charging Station

Rent a portable phone charger or charge your phone at a station. We provide a portable phone charger rental service and phone charging service to customers for a seamless shopping experience.

• Please note that some stores offer this service for a fee.
  It is located at the Stroller Rental Service or Customer Service Center of each store.

Stroller Rental

A stroller rental service is available for customers accompanying a child. Strollers are available free of charge to customers accompanying children under the age of 2.

• Available stroller types: Premium strollers, regular strollers, and double strollers (Availability varies by store)
• It is located at the Stroller Rental Service or Customer Service Center of each store.